The Story of 7 "S"

Posts tagged ‘Customer’

Paanch Rupye ka Namak Paara!!

A few Days ago a Friend posted on Eatlo, enquiring about where he can find Bhaji Boxes in Old Delhi or Karol Bagh.

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And the Query transported me back by 20 years to a wonderful World, when we stayed in Karol Bagh and when there was not even one day when we didn’t have Matthi, Namak para , Gurr ki Mithai, Tossa at our place.

One reason was that we really loved it and also because the best shops were near our place.
So, as soon it finished, I would pick up my Blue Coloured, Hero Ranger Cycle and rush to grab some more.

So, when it was asked on Eatlo, I could resist commenting and advising to get it from Mohan Sweets in Desh Bandhu Gupta Market, which was my favourite shop there.

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One more reason of this being my Favourite shop was that the Pot Bellied Aged owner would smile seeing me… And would always give an extra piece of Mithai in my hand… irrespective if I bought for Rs 10 or Rs 50.

Today, I was in Karol Bagh for some Work. And as it was Lunch time, I was feeling hungry.
So, I went to Om Corner and had Bhature Cholle.  And then to have some Meetha, headed to nearby Sindhi Corner for Rabri Faluda.

After having my fill, When I was about to come back…… I remembered the post and headed to Mohan Sweets.

The Shop looked the same and brought back many memories.

Even the Salesman behind the Counter was same.

I asked him to pack a 1 Kg Box of Bhaji. In a minute the 48 year old Owner of the shop too joined him and I could remember seeing him Bees Saal pehle.

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(Pic of the Bhaji Box I Bought)

Meanwhile a Group of School Students came there. And one of them Stretched his hand with a Rs 10 note and asked for “Paanch Rupye ke Namak pare” And the Owner Said.. “Chal aage ja”.

Was really astonished to see this attitude of the owner. The kid with his head bowed down walked away.

And I wondered how a Shopkeeper can talk like this. Rather, he should have taken Rs 5 and give whatever the Weighing scale would have justified. Or at the maximum Smiled and  told his inability to do so.

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(The Boy who came to the Shop is one of these Smiling, Beaming School Children. Couldn’t resist capturing their Innocence)

Firstly, he should not have talked to the Kid like this, also who was his Current Consumer, and would have come back ordering MORE in the future. Just Like I have come today!!

 

What was more Ironical is that on the Weighing Scale of the Shop, a Doha of Kabir was written citing the Importance of Karma (Pic Attached)

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(Pic of the DOHA on the Weighing Scale of Mohan Sweets)

One thing is for Sure that he has lost the Customer in me, But If I go to his Place…. Would surely give him another Kabir  Doha… And probably ask him to paste it facing him

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(My planned Gift for the Owner of Mohan Sweets)

Aas Paas Ki Khabrein 11Sep 2013

dominos BOGO

  • Domino’s BOGO (Buy one get one) on Wednesdays is a hit. Saw 3 restaurants… all filled. And I am sure.. that online sales would be a hit too.
  • On a Wednesday afternoon.. place like Evergreen Sweets is Bhara hua and doing brisk business. (Pls note– Lunch hour is over 2 hours ago)
  • Am amused to see a beautiful lady dressed in a red dress eating Masala Dosa neatly with fork and Knife. I gave up this idea after failing 100 times.
  • Evergreen sweets serves Kulfi Faluda far far better than Haldiram does.
  • A centre called “Natural and Fresh”  Which should and till recently served Healthy Salads and Juices is now selling Cholle Chawal and Burgers.
  • Sirf mere table par ek banda baitha hai…… on others its Pair or Group
  • All restaurants should focus on having a Charging point at each table. Would get them more business. (However… McD, Costa,KFC and likes have no charging point compared to one or two they had earlier)

Samachar Smapt

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